Soft-Ex RingMaster

Optimise your resources, analyse progress
and take corrective action with call management.

Soft-ex RingMaster delivers a range of tools for cost control and management of your telephone system. It has advanced capabilities to monitor, analyse and report on all telephone calls. Business-critical data can be collected from a single PABX, an IP switch, or a global network with many remote sites, providing a complete picture of network activity for cost control and budgeting; incoming call handling; traffic and network load management and Quality of Service via IP.

RingMaster caters for:

  • single or multi-sites
  • legacy switches or IP enabled
  • national or international networks

RingMaster can report on:

  • cost analysis and savings by division, departmental, extension or user defined hierarchy
  • cost, duration, traffic levels by trunk group and time of day
  • incoming call handling reports, response times, answered, unanswered, diverts
  • whole call or event reporting for full analysis
  • providing switch analysis using flags and features with a flexible drill down
  • filtering for inclusion and exclusion

Give us a call today or send us a call back message via the contact page.

Say Hello to Dolphin Communications

Telephone Number:
08000 352 362
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